Contact us on Whatsapp  +39 371 4357447

WHATSAPP
+39 371 4357447

Free shipping on ordes over $160

CUSTOMER CARE

Customer Service

If you need any information before purchasing a product, assistance during the purchase process, or have questions after your purchase, feel free to contact our Customer Service team. They are available and happy to assist with any inquiries.

Service hours: Monday to Friday, 10:00 AM – 5:00 PM

For general information, you can also consult our FAQ section to find quick answers.


Useful Information

Delivery and Shipping

Delivery times are displayed on each product page so you can see the specific timing for the item you're viewing. Shipping costs are automatically calculated at checkout.


Privacy and Security

For more information about your privacy, read our Privacy Policy. Our website is SSL-certified, ensuring your data is protected and secure. Shop with confidence on our reliable and safe platform.


Returns and Exchanges

You can find more details about returns and exchanges on our dedicated Returns and Exchanges page.


Placing an Order

Find the perfect product for you, select your size and color, and add it to your cart. Proceed to checkout, enter your details, choose your shipping and payment method, and place your order! Registered account holders can view their order summaries in the My Orders section after logging in.


Payments, Prices, and Promotions

We accept the following payment methods: Bank Transfer, PayPal, Credit Card, and Cash on Delivery.


Viewing Your Orders

After placing an order with GrandTour Collection, you will receive an email summarizing your purchase, including details about the items and quantities. If you need to review this information, log in with your username and password and access the My Orders section.


Updating Account Information

To update your account information, simply log in to access all available options in one place. Here, you can modify your addresses, shipping, and billing details, and much more.


FAQ

If you have additional questions, take a look at our comprehensive FAQ section for quick solutions.

For more information, call us at +39 06 6872026 or send an email to info@grandtourcollection.com.